Key Responsibility:
– Works in the daily operations in the sales center as Accounts Receivable
– Collects the payment through POS, cheque, or deposit slips from the customer
– Issue and record receipts in Microsoft Dynamics
– Issues payment links
– Manage the cheques to be sent to the bank
– Makes the collection follow-up to the customer either by email or call
– Issues Finance Notice to defaulting customers and succeeding process for Legal Notice
– Manage daily bank transactions and book and issue receipts according to the correct customer’s account.
– Know the process of bank clearing and manage bank reconciliation before closing the period
– Closes monthly books in a timely and accurately
– Attends all management ADHOC requirements
– Knows how to liaise with the bank for any withdrawal or replacement cheques from customers
– Attends customer requirements such as statements, receipts, and others
– Attending customers personally, via emails, WhatsApp, or phone calls
– Attending customer’s complaints and resolving issues in cases
Requirements:
- Bachelor’s degree in Accounting.
- Proficiency in Microsoft Office applications.
- Strong written and verbal communication skills.
- Fluency in Arabic and English (Arabic preferred).
- At least 1 year of experience in Accounts Receivable.
- Experience in customer interactions, particularly in collections.
- Familiarity with MSD and Oracle systems.
- Excellent customer service skills, with experience interacting across all staff levels in a multicultural environment.
- Strong interpersonal and collaboration skills.
- Ability to work cooperatively with employees at all levels.
- Proven ability to meet deadlines.
- Capability to work independently with minimal supervision.
- High attention to detail and accuracy.
- Ability to handle pressure effectively.
- Strong multitasking skills.
- Self-motivated to seek solutions, generate ideas, and acquire new skills.
