aG Resources is looking for an IT Administrator for our office.
Location: Lahore
No. Of Position: 01
Job Type: Full Time
***We are only looking for candidates who can join on an immediate basis.
Summary:
We are seeking a highly motivated and technically skilled IT professional to join our team as an IT Administrator. The ideal candidate will have a strong technical background, with the ability to manage both hardware and software systems effectively. This is a dynamic position that requires a blend of technical expertise, strong problem-solving skills, and excellent communication abilities.
Responsibilities:
- Install, configure, and maintain desktops, laptops, network equipment, and peripherals.
- Manage software licenses, installations, updates, and patches.
- Monitor system performance and troubleshoot hardware and software issues.
- Perform preventive maintenance and system backups.
- Implement and maintain security protocols and procedures.
- Research and recommend new technologies and solutions to improve IT efficiency.
- Provide first-line technical support to employees via phone, email, and in person.
- Diagnose and resolve IT-related issues efficiently and effectively.
- Document and escalate complex issues to appropriate channels.
- Maintain accurate records of helpdesk tickets and resolutions.
- Stay up-to-date on the latest IT trends and technologies.
Requirements:
- Bachelor’s degree in IT, Computer Science, or related field
- 3 to 4 years of experience in IT administration, with a strong understanding of hardware and software.
- Proficiency in relevant IT tools and technologies (e.g., Microsoft Office Suite, Helpdesk ticketing systems, Network monitoring tools).
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Excellent communication and interpersonal abilities
- Budget and vendor management experience
